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Privacy Notice


We take privacy and data protection very seriously.  This notice explains what personal data (information) we will hold about you, how we collect it, and how we will use and share information about you.

Our contact details

Name of Data Controller: Core Data Protection


ICO registration number: ZB381692

The type of personal information we collect

We currently collect and process the following information:​

  • Name

  • Email address

  • Contact information

  • IP Address

How we get your personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:​

  • You have contacted us with a query or signed up to one of our services.

How we use your personal information

We use personal information in order to:

  • Manage our business relationship with you.

  • Respond to your queries.

  • Respond to your complaints.

  • Understand how our website is used by you.

  • Understand trends of our users and content.

  • To communicate with you in for marketing purposes where you have provided consent.

Automated decision-making

We do not use any personal information provided by you to make decisions that will have a significant impact on you based solely on automated decision-making.


What happened if you do not provide personal information?

You are not under a legal obligation to provide us with any personal information. If you do not to provide any personal information when requested, we may not be able to deal with your queries effectively.


Sharing your personal information

We do not sell, use or share your personal information for direct marketing or other external promotional purposes.


We will not share or disclose any personal information unless we have a lawful basis to do so. 

Our lawful basis

Under the UK General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent. You are able to remove your consent at any time. You can do this by contacting

  2. We have a contractual obligation with you or process information for the purpose of entering into a contract with you.

  3. We have a legal obligation to process your information, e.g. tax law, safeguarding, law enforcement.

  4. We have a legitimate interest

How long we store your personal information

We will keep personal information relating to you for the duration of the relationship with you. At the end of our relationship, information will be deleted unless we have a legal or other requirement to retain this information.

How we secure your personal information

We have appropriate controls in place to safeguard your personal information, applying physical, technical and procedural measures against unauthorised access, loss, misuse and alteration of personal information under our control. We have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Transferring your personal information outside the UK/EEA

We will not transfer your personal information outside the UK/EEA.

Your data protection rights

Under data protection law, you have rights including:

Your right of access

  • You have the right to ask us for copies of your personal information.


Your right to rectification

  • You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.


Your right to erasure

  • You have the right to ask us to erase your personal information in certain circumstances.


Your right to restriction of processing

  • You have the right to ask us to restrict the processing of your personal information in certain circumstances.


Your right to object to processing

  • You have the the right to object to the processing of your personal information in certain circumstances.


Your right to data portability

  • You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.


Your right to withdraw consent

  • Where we rely on your consent to process your personal information, you have the right to withdraw this consent at anytime.


You are not required to pay any charge for exercising your rights. If you make a request, we have one calendar month to respond to you. Please contact us at if you wish to make a request for one or more of the rights listed above.

How to complain

You can complain to us if you have any concerns over how we use your personal information. You can do this by contacting us at the email above.

In the UK, you also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your personal information. Their details are:

Information Commissioner’s Office

Wycliffe House

Water Lane





Helpline number: 0303 123 1113

ICO website:

If you are based outside the UK, you have the right to complain to the Supervisory Authority in you local jurisdiction. 

Updating this notice

This notice will be reviewed annually and amended where necessary to reflect changes in legislation and good practice. We will endeavor to notify users of changes to our privacy policy. This notice was last updated April 2024.

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